Empowering Comfort: Crafting Nykd by Nykaa’s Digital and Brand Identity

showcase_img

Use Case

  • Sleepwear, Activewear
  • D2C Intimate wear
  • showcase_img

    Scope

  • Brand development and communication
  • Website UI/UX
  • showcase_img

    Industry

  • D2C Fashion retail (primarily intimate, sleep and active wear)
  • showcase_img

    Tools Used

  • Shopify
  • Figma
  • Node.js
  • Challenge

    Nykaa launched Nykaa Fashion in 2018. In the next couple years, they identified a critical gap in the market - quality lingerie at great prices to satisfy the demands of the Indian women, leading to to Nykd by Nykaa. Seventh Triangle managed the website building and brand communication.

    • Nykd was Nykaa’s first private fashion brand after success in BPC.
    • The website aligned with Nykaa’s brand and distinguished itself from competitors.
    •  Nykd needed a strong brand to rival Amante and Zivame.
    • Many Indian lingerie buyers lack knowledge of proper bra fitting.

    Key Findings

    1

    Requirement of a brand that simplifies lingerie

  • Indian lingerie market is unorganized, complex, and the customer lacks awareness.
  • 2

    Requirement of a brand that simplifies lingerie

  • 80% Indian women wear an incorrectly fitted bra, and can benefit from a bra advisor and size calculator.
  • 3

    Alignment of brand with the Nykaa ecosystem

  • Customer should be able to find synchronized order history and information across all Nykaa-associated platforms.
  • 4

    Integrating third-party platform

  • Third-party platforms like those for supply chain and customer support had to be integrated.
  • Our Approach

    1
    approach_img

    BEGINNING

  • • Nykaa Fashion's private label requires a direct-to-consumer website.
  • • Emphasis on brand growth.
  • • Conducted an initial discovery session to determine scope.
  • 2
    approach_img

    STRATEGY

  • • Integrated brand design and ecosystem.
  • • Added bra advisor algorithm for size fitting.
  • 3
    approach_img

    ENHANCEMENT

  • • Optimize UI/UX for conversion, AOV, and bounce rate.
  • • Revamp UI for a premium experience.
  • • Ensure seamless integration with all Nykaa private labels.
  • 4
    approach_img

    CONCLUSION

  • • Started a D2C website powered by Shopify.
  • • Increased platform functionality.
  • • Added bra sizing education feature.
  • integrations

    integration_img

    Built “Bra Advisor” & “Find Your Style” on Shopify Plus.

    integration_img

    Curated Brand consistency with Figma.

    Solution

    Seventh Triangle built a D2C platform for Nykd through Shopify and integrated the various features and tools into the platform in a manner that fit perfectly into the Nykaa ecosystem and House of Brands.

    Building unique features

  • Developed a logic-based bra sizing tool
  • 'Find Your Style' section for personalized comfort and confidence.
  • Brand development and overall integration

  • Aligned Nykd with Nykaa’s brand for better innerwear shopping.
  • Revamped account and orders for seamless access.
  • Third Party Integration and design revamp

  • Integrated Verloop for support and Clickpost for supply chain.
  • Redesigned website for seamless transactions and improved functionality.
  • Outcome

    Successfully launched and optimized Nykd’s Shopify-based D2C website, integrating key features and achieving 11,000+ monthly orders with an average order value over $15.

  • Launched and optimized Shopify-based D2C website for Nykd.
  • Integrated key features and aligned with Nykaa’s brand.
  • Achieved 11,000+ monthly orders with an average value over Rs. 1000.
  • Result
  • Seventh Triangle launched Nykaa’s Nykd D2C website.
  • 3.5 ROAS, and 2.6% Conversion rate
  • 11,000+

    Monthly orders with an average value over Rs. 1000.

    76%

    Average first time customer sales per month.

  • Designed and integrated features to support Nykd’s mission and industry presence.
  • Download full Case study from here

    Download File

    Related Case Study